She stumbled upon her movers of choice—Relocators—through a recommendation. Her broker, who was recommended to her by someone she trusts, told her about a company that could come into her home and help with the move. They had worked with Robert Esposito, the founder and president of Relocators, on another job in the past, so they told Schissel to reach out. Right off the bat, she knew that she made the right decision.
“My experience with Rob and the Relocators team couldn’t have been better. The entire process was seamless, beginning with a consultation before the move. Rob came in and was incredibly kind and helpful—he offered great suggestions as to how we could move from our home into a small apartment. Before discovering Relocators, I wasn’t sure that we’d be able to do it. But they put our minds at ease and helped us through it,” Schissel said. “That level of professionalism continued throughout our entire move. The Relocators team knew how to handle everything, from the strict elevator rules in our new building to bringing us items that we had left behind. They left no stone unturned.”
Schissel is far from the only customer that Relocators has helped through a major move—the brand has a strong reputation that stretches across the East Coast. And now, as it launches its franchising opportunity, Relocators is looking for franchisees to bring this type of customer service and unique business model to their own communities.
“I’m really a stickler, and our move with Relocators couldn’t have been better. Their team wasn’t just professional—there was also a human side to everything that they were doing. They were kind, sweet, efficient and clean, and I’d recommend them to anyone who was in need of their services,” said Schissel.
That heightened focus on customer service isn’t the only thing that makes Relocators stand out from the competition. The Syosset, New York-based emerging franchise concept is setting a new standard for excellence when it comes to providing top tier moving services. In addition to helping customers move from point A to point B, the brand also offers clean-out, estate sale and storage services. That’s why the brand is preparing for rapid growth with the official launch of its franchise system—between rising demand and an underserved customer base, Relocators is eager to fill this previously untapped segment of the moving industry and hit the ground running.
Right now, Relocators is targeting its home region for growth, and is specifically looking for franchisees in the Westchester and Brooklyn areas. And because it’s backed by a simple and proven business model in addition to an affordable initial investment that ranges from $127,488 to $199,220, the brand is confident that activity in these markets will take off.
“There’s a real need for our services in communities across the country. As more and more people like Pat decide to downsize, demand for top tier moving services is going to continue climbing,” said Esposito. “By putting customer service first, we’re confident that Relocators will continue to distance itself from the competition in the moving industry. We’ve proven that our concept works—now, we’re eager to welcome passionate franchisees into our system who want to make this business model their own.”
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